Welcome to Medicart Nepal (Medicart Tradelink Pvt. Ltd.). By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
Medicart Nepal is a registered company (Medicart Tradelink Pvt. Ltd., Kathmandu, Nepal).
These Terms & Conditions apply to all purchases made through our website, phone orders, or other sales channels.
We reserve the right to update these terms at any time without prior notice.
We supply authentic medical equipment and healthcare products in Nepal.
Product descriptions, images, and specifications are provided for reference only and may vary slightly from the actual product.
Availability of products is subject to stock. If an item is out of stock after you place an order, we will inform you and provide alternatives or refund your payment.
Orders can be placed online or by contacting our support team.
Cash on Delivery (COD) is available across Nepal.
Additional payment methods (bank transfer, eSewa, Khalti, etc.) may be introduced in the future.
Medicart reserves the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or system errors.
We deliver across Nepal via our courier partners.
Delivery Time: 2β5 business days nationwide (same-day/next-day in Kathmandu Valley).
Delivery timelines may vary during festivals, strikes, or unavoidable delays.
We are not liable for delays beyond our control.
Customers may request a return or cancellation within 7 days of delivery if the product is defective, damaged, or incorrect.
Products must be in original packaging with all accessories and invoice.
Refunds will be processed only after inspection and approval by our technical team.
Non-returnable items: consumables, disposable medical supplies, opened personal care items (unless defective).
For full details, see our Return Policy and Refund Policy pages.
Some products come with a manufacturerβs warranty. Warranty terms vary depending on the product and brand.
Warranty does not cover misuse, physical damage, or unauthorized repairs.
Medicart Nepal is not responsible for misuse of any medical equipment purchased from our store.
Products should be used strictly as per the instructions provided by the manufacturer or under medical supervision.
We are not liable for indirect damages such as health complications, loss of income, or other issues beyond product defects.
Your personal data (name, phone, address) is collected only for order fulfillment.
We respect your privacy and do not share your information except with delivery and payment partners.
For details, see our Privacy Policy.
These Terms & Conditions are governed by the laws of Nepal.
Any disputes shall be subject to the jurisdiction of courts in Kathmandu, Nepal.
For questions regarding these Terms & Conditions, please contact:
π Medicart Tradelink Pvt. Ltd., Kathmandu, Nepal
π 9810947481 |
π§
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